Privacy Policy

This Privacy Policy explains how Stage Props ApS ("we", "us", "our") collects and processes personal data when you visit our website, contact us, or place an order. This website is intended for business customers (B2B).

"Personal data" means any information relating to an identified or identifiable individual.

1. Data Controller & Contact

Scenic Props ApS
Kongevejen 438
2840 Holte
Denmark
VAT. DK46594142
Email: contact@stage-props.com

VAT: DK36938110

2. Personal Data We Collect

a) Information you provide

When you contact us or place an order, we may collect:

• name
• company name
• job title (optional)
• business email address
• phone number
• billing and delivery address
• VAT number (if applicable)
• order and invoice information
• messages or enquiries
• b) Information collected automatically

When you use the website, we may collect:

• IP address
• browser type and version
• device information
• pages visited and actions taken
• referral source

3. How We Use Your Data

We use personal data to:

• process and manage orders
• issue invoices and handle payments
• deliver products and provide support
• respond to enquiries
• manage business relationships
• improve our website and services
• prevent fraud and misuse
• comply with legal obligations

4. Legal Basis (UK GDPR)

We process personal data based on:

• contract performance
• legitimate interests (running and improving our business)
• legal obligations (e.g. accounting and tax requirements)
• consent (e.g. for cookies and analytics tools)

5. B2B Customers Only

This website is intended for business customers only.
We do not knowingly collect personal data from children or consumers.

6. Sharing of Personal Data

We do not sell your personal data.

We may share data with trusted service providers, including:

• shipping and logistics providers
• payment and banking providers
• website hosting and IT providers
• accounting systems
• legal or professional advisors

These providers only receive the data necessary to perform their services.

7. International Transfers

Your data may be transferred outside the UK/EU.

Where required, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

8. Data Retention

We retain personal data only for as long as necessary:

• order and invoice data: as required by accounting and tax laws
• customer correspondence: as needed for support and business purposes
• analytics data: according to tool settings

9. Cookies

We use cookies to ensure proper functionality of the website and to analyse usage.

Under UK law (PECR), non-essential cookies are only used with your consent.

You can manage or withdraw your consent at any time via our cookie settings.

You can also control cookies through your browser settings.

10. Analytics & Tools

We use analytics and tracking tools such as:

• Google Analytics
• Ahrefs
• Hotjar

These tools help us understand how visitors use the website and improve our services.

These tools may use cookies and similar technologies. Where required, processing is based on your consent.

Data may be transferred to countries outside the UK, including the United States.

11. Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• secure (HTTPS) connections
• access controls
• system updates and monitoring

12. Your Rights

Under UK GDPR, you have the right to:

• access your personal data
• request correction
• request deletion
• restrict processing
• object to processing

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

13. Contact

If you have questions about this Privacy Policy or your personal data, please contact us.